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UX Design & Accessibility

UX Design & Accessibility: Software everyone can use

Even the best solution is useless if people don't want to use it. And since June 2025, digital accessibility has been more than just good practice. For many businesses, it's a legal requirement. We design solutions that are easy for everyone to use, including people with visual or motor impairments.

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Sound familiar?

Employees find workarounds to avoid using your internal systems.

Customers drop off halfway through a purchase or application.

You're unsure whether your website or app meets the new legal requirements.

Designers and developers work separately and misunderstand each other.

The New Accessibility Law

EU’s tilgængelighedsdirektiv (European Accessibility Act) gælder i Danmark gennem tilgængelighedsloven fra 28. juni 2025. Den stiller krav til bl.a. webshops, bankløsninger, e-bøger og billetsystemer. Meget små virksomheder kan være undtaget. I praksis betyder det, at løsningerne skal leve op til den internationale standard WCAG.

28 June 2025

The Accessibility Act takes effect in Denmark

WCAG

The international accessibility guidelines that digital solutions must meet

Webshops, banking, e-books, tickets

Examples of services covered by the law

How we can help

User research

We talk to and observe real users before we start designing.

Interface & user flow design

From first sketch to clickable prototype, tested with real users.

Accessibility audit

We review your website or app and give you a prioritised list of what needs fixing.

Design system

A shared library of buttons, colours, and components that keeps everything consistent and accessible from the start.

UX design for AI solutions

How should employees interact with AI? It's a new field of design, and we're involved from the start.

Book an accessibility audit

Call: +45 39 39 42 43

Designers and developers on the same team.

What we design gets built, without anything getting lost along the way.

Turning complex measurements into a user-friendly platform

Working closely with Institut for Fugtteknik, we turned specialised expertise and complex data into an intuitive digital platform. By focusing on UX and real user workflows, we created an interactive interface where engineers, architects, and building owners can easily explore measurements, understand AI-powered diagnoses, and turn insights into decisions.

Read the full case

To personer står i et stort lokale/fabriksbygning. Den ene holder en fugtmåler i hånden.

Frequently asked questions

It depends on what you sell and the size of your business. We can help you get an initial overview, but a legal professional should provide the final answer.

An international set of guidelines for making websites and apps accessible to everyone. It provides the practical framework for meeting legal accessibility requirements.

UX is about how a solution feels and works when you use it. UI is about how it looks.

Yes. An accessibility audit is a great place to start.

Let's talk

We look at how your users actually work, design solutions that are easy for everyone to use, and help you meet accessibility requirements. Give us a call, send an email, or drop us a message.

Call

+45 39 39 42 43

info@blackcapitaltechnology.com