We led Hafslund kraft’s finance transformation from manual complexity to cloud-ready operations
When a large Nordic-based global leader in the consumer retail market needed a smarter way for employees to navigate headquarters, coordinate daily work, and access relevant information, they set out to build one internal AI assistant that could work across multiple countries.
BCT helped design and build the infrastructure behind it.
The company's headquarter is large, complex, and busy. Employees lose time every day finding their way, locating available meeting rooms, and staying on top of the information that actually matters to their role and location.
The ambition was to create one internal AI assistant that could reduce this everyday friction across the organisation.
The challenge was not just product-related. It was operational and legal. The system had to run across multiple jurisdictions at the same time, each with different rules around AI models, data handling, and compliance.
The scope included:
The result was "ME AI" — a voice-first internal assistant built for the way people actually work inside a large organisation.
Instead of adding another system to learn, the assistant was designed to remove friction in the moments that slow people down.
Employees can book meeting rooms in seconds, navigate the building through a rendered 3D model, call elevators on demand, and receive role- and location-specific news directly through the assistant.
From the beginning, the concept was built around three principles:
We built a RAG-based data pipeline that fetches content from SharePoint via API, processes it, converts it into embeddings, and stores it in a vector database. This ensures employees receive answers grounded in real, current company knowledge.
The backend was built with HONO and Prisma, creating a fast, lightweight, and production-ready setup capable of supporting multiple tools, workflows, and legal configurations.
The interface was built in React and designed to integrate naturally into the company's existing digital environment. The experience was kept simple, clear, and intuitive to support fast adoption internally.
The solution was hosted on Azure and connected through the Vercel AI SDK, while keeping the company's data and model setup within their own infrastructure.
The solution made it possible to:
More broadly, the project proved that enterprise AI can be both useful and compliant — even across regions with very different legal frameworks.
We led Hafslund kraft’s finance transformation from manual complexity to cloud-ready operations
We established a BI governance and security model for healthcare data at national scale
A hybrid AI architecture enabled secure search, internal chat, and direct API access
